Chat
Envoyez un message client et obtenez la réponse de l'employé IA, avec les connaissances et règles métier appliquées.
curl https://api.oryksa.com/v1/chat \
-H "Authorization: Bearer oryk_live_YOUR_KEY" \
-H "Content-Type: application/json" \
-d '{"message": "Hi! What are your opening hours?"}'const res = await fetch("https://api.oryksa.com/v1/chat", {
method: "POST",
headers: {
"Authorization": "Bearer " + process.env.ORYKSA_API_KEY,
"Content-Type": "application/json",
},
body: JSON.stringify({ message: "Hi! What are your opening hours?" }),
});
const data = await res.json();
console.log(data.reply, data.conversation_id);import os, requests
r = requests.post(
"https://api.oryksa.com/v1/chat",
headers={"Authorization": f"Bearer {os.environ['ORYKSA_API_KEY']}"},
json={"message": "Hi! What are your opening hours?"},
timeout=60,
)
data = r.json()
print(data["reply"], data["conversation_id"])<?php
$ch = curl_init("https://api.oryksa.com/v1/chat");
curl_setopt_array($ch, [
CURLOPT_POST => true,
CURLOPT_RETURNTRANSFER => true,
CURLOPT_HTTPHEADER => [
"Authorization: Bearer " . getenv("ORYKSA_API_KEY"),
"Content-Type: application/json",
],
CURLOPT_POSTFIELDS => json_encode(["message" => "Hi! What are your opening hours?"]),
]);
$data = json_decode(curl_exec($ch), true);
echo $data["reply"];import 'dart:convert';
import 'package:http/http.dart' as http;
final res = await http.post(
Uri.parse('https://api.oryksa.com/v1/chat'),
headers: {
'Authorization': 'Bearer $oryksaApiKey',
'Content-Type': 'application/json',
},
body: jsonEncode({'message': 'Hi! What are your opening hours?'}),
);
final data = jsonDecode(res.body);
print(data['reply']);val body = JSONObject(mapOf("message" to "Hi! What are your opening hours?")).toString()
val req = Request.Builder()
.url("https://api.oryksa.com/v1/chat")
.header("Authorization", "Bearer $oryksaApiKey")
.post(body.toRequestBody("application/json".toMediaType()))
.build()
OkHttpClient().newCall(req).execute().use { res ->
val data = JSONObject(res.body!!.string())
println(data.getString("reply"))
}var req = URLRequest(url: URL(string: "https://api.oryksa.com/v1/chat")!)
req.httpMethod = "POST"
req.setValue("Bearer \(oryksaApiKey)", forHTTPHeaderField: "Authorization")
req.setValue("application/json", forHTTPHeaderField: "Content-Type")
req.httpBody = try JSONSerialization.data(withJSONObject: ["message": "Hi! What are your opening hours?"])
let (data, _) = try await URLSession.shared.data(for: req)
let json = try JSONSerialization.jsonObject(with: data) as! [String: Any]
print(json["reply"] ?? "")Paramètres
| Champ | Type | Description |
|---|---|---|
message | string | Obligatoire. Le message du client, de 1 à 2000 caractères. |
conversation_id | string | Optionnel. Votre identifiant pour ce client ou fil (lettres, chiffres, _ et -, max 64). Réutilisez-le pour garder le contexte. Si omis, un nouvel identifiant est créé et renvoyé. |
customer_name | string | Optionnel. Nom du client, utilisé par l'agent pour personnaliser les réponses. |
Réponse
{
"object": "chat_reply",
"conversation_id": "a073e8dba25845fe9153840e8bc787c8",
"status": "replied",
"reply": "We are open Monday to Friday, 9am to 7pm. Would you like to book a visit?"
}{
"object": "chat_reply",
"conversation_id": "a073e8dba25845fe9153840e8bc787c8",
"status": "pending",
"reply": null,
"hint": "The reply is still being generated. Read it with GET /v1/conversations/a073e8dba25845fe9153840e8bc787c8"
}En général, la réponse arrive en 2 à 5 secondes et l'API répond 200 avec status: "replied". Si l'agent a besoin de plus de 40 secondes, l'API répond 202 avec status: "pending": lisez la réponse plus tard avec GET /v1/conversations/{id} ou recevez-la via le message.replied webhook.
Maintenir la conversation
curl https://api.oryksa.com/v1/chat \
-H "Authorization: Bearer oryk_live_YOUR_KEY" \
-H "Content-Type: application/json" \
-d '{
"conversation_id": "customer-4812",
"customer_name": "Ana",
"message": "Can I book for Saturday at 10am?"
}'await fetch("https://api.oryksa.com/v1/chat", {
method: "POST",
headers: { Authorization: "Bearer " + key, "Content-Type": "application/json" },
body: JSON.stringify({
conversation_id: "customer-4812", // your own id for this customer
customer_name: "Ana",
message: "Can I book for Saturday at 10am?",
}),
});requests.post(
"https://api.oryksa.com/v1/chat",
headers={"Authorization": f"Bearer {key}"},
json={
"conversation_id": "customer-4812", # your own id for this customer
"customer_name": "Ana",
"message": "Can I book for Saturday at 10am?",
},
)Ce que l'agent applique
Le même moteur que WhatsApp et le chat du site web : profil entreprise, connaissances Brain, produits, règles du propriétaire et garde-fous de sécurité, style de message et limites du forfait. Si le propriétaire met l'IA en pause ou la désactive pour les canaux web, l'API répond 503 agent_unavailable. Les conversations créées via l'API apparaissent dans le tableau de bord du propriétaire comme tout autre chat.

